Online Course FAQ’s
Does the course have a expiry date?All courses are available 24/7 on an award winning platform and via an app too.
I live in Australia, can I still take the course? Absolutely, all the courses are accessible from around the world. If you life in North America and Australia there are downloadable suppliers lists.
Where will I find all the ingredients? I provide a list of suppliers in the UK, North America and Australia.
Do I need special equipment to heat the wax? You can start on your stove top with equipment you already have. I don’t encourage people to spend lots of money on needless equipment.
How will I know how to fix an issue with my candles? You get a simple troubleshooting download, you can also dip into the Facebook group.
Does the course come with any additional instructions? You can download the workbook and print it off in either UK or US size. There is a Facebook group and if you are on the Build a Candle Business course there are twice monthly 1-1 calls and Guest speakers who are experts in their fields such as PR, Social media and Health & Wellbeing.
How are the courses presented?
- Instructional videos
What experience do I need to make candles? You can begin with Candle Making Made Easy with no prior knowledge of candle making.
Can I watch the videos more than once? Yes there is no time limit on your course. You have a customer login and can access 24/4.
Are the courses refundable? All the digital courses online are non- refundable.
Do I have to start the course on a particular day? You can choose your own start date and time to learn at your own pace.
How many hours am I going to put it to the course? Each course varies, you can start with Candle Making Made Easy and make 2-3 candles in a couple of hours. Advanced Candle Making will take you a day or two to make everything. The Build a business is going to take you around 3 months to receive each module then you’ll be working through those which could take you around 6 months from start to launching.
What kind of support is available? In the Build a candle business you get 1-1 support from me and two Facebook groups Build a Candle business & Jo Macfarlane Coaching Worldwide. In the beginners and Advanced you get Jo Macfarlane Coaching Worldwide support from your fellow makers.
How soon will I be making candles? In the beginners course Candle Making Made Easy you can order what you need as soon as you open the course. In the Build a candle business you’ll start making in Module 4.
Do I need specialist equipment? For the beginners Candle Making Made Easy you’ll probably have everything in your kitchen already but under £30 if you don’t have the following –
- Heatproof jug
- Measuring jug
- protective eye wear
I keep it simple and jargon free. For the Advanced Candle Making depending on which candles you make there are a few pieces of equipment you’ll need to order.
What are the start up costs? Under £30 for the Candle Making Made Easy. Energy and enthusiasm, dedication are priceless in Build your own candle business.
Do I need a studio space to create my candles? I designed the course for you to create candles from your own kitchen table.
I live in rented accommodation can I build a business from here? You will have to check with your landlord and insurance company.
What happens if i’m unhappy after purchasing a course? Contact us within 14 days and we can support and help you.
Do I need special labels to sell my candles? Yes this is covered in the Ignite Your Creativity course. You are legally responsible to provide documentation and labelling.
How soon will I be making great candles? You can be making fabulous candles in a couple of days with the Candle Making Made Easy course.
How many different types of candles will I be making? In the Candle Making Made Easy you’ll learn how to make a classic candle, scented but uncoloured. In the Advanced you will make 9 items and two bonus items. And build a candle business course you will make all of the above and be creating your own business.